Refund & Return Policy

💰 Refund & Return Policy

We want you to be 100% satisfied with your purchase. If you are not happy with your order, please review our refund policy below:

• Returns are accepted within 7 days of receiving your order.

• The item must be unused, in its original packaging, and in the same condition as received.

• Customers are responsible for return shipping costs unless the product is defective or damaged upon arrival.

• Once we receive and inspect your return, we will notify you via email and process your refund within 3–5 business days.

• Shipping costs are non-refundable.

To start a return, contact us at info@naturalsaltlamp.shop with your order details.