Refund & Return Policy
💰 Refund & Return Policy
We want you to be 100% satisfied with your purchase. If you are not happy with your order, please review our refund policy below:
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Returns are accepted within 7 days of receiving your order.
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The item must be unused, in its original packaging, and in the same condition as received.
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Customers are responsible for return shipping costs unless the product is defective or damaged upon arrival.
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Once we receive and inspect your return, we will notify you via email and process your refund within 3–5 business days.
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Shipping costs are non-refundable.
To start a return, contact us at info@naturalsaltlamp.shop with your order details.