Shipping Policy
At HimalayaNaturalSaltLamp.shop, we are committed to delivering your orders promptly and efficiently. Please read the following guidelines to understand our shipping process:
1. Shipping Locations
- We offer shipping across Pakistan.
2. Shipping Rates
- Free Shipping: Enjoy free shipping on all orders over PKR 3000/-.
- For orders below PKR 3000/-, a standard shipping fee will apply. The exact fee will be calculated at checkout based on your location.
3. Order Processing
- Orders are processed within 1-2 business days after receiving the order confirmation email.
- Orders are not shipped or delivered on weekends or holidays.
- If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
4. Shipping Confirmation & Order Tracking
- You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
5. Delivery Estimates
- Delivery times vary based on location. Typically, orders are delivered within 3-7 business days.
- Delays might occur due to unforeseen circumstances such as weather conditions or carrier delays.
7. Customs, Duties, and Taxes
- HimalayaNaturalSaltLamp.shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
8. Damages
- If your order arrives damaged, please contact us immediately. We take full responsibility for any damage during shipping. We will arrange for the damaged item to be repaired and sent back to you as quickly as possible. Please save all packaging materials and damaged goods for inspection.
9. Contact Us
Thank you for shopping with us at HimalayaNaturalSaltLamp.shop. We are dedicated to providing you with the best service and highest quality products.
